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2018 U.S. Banking and Credit Card App Satisfaction Studies » U.S. banks and credit card companies are setting a new standard for customer satisfaction with mobile apps, winning a rapidly growing user base and achieving the highest satisfaction scores of any industry in which J.D. Power measures satisfaction. According to the J.D. Power 2018 U.S. Banking App Satisfaction StudySM and U.S. Credit Card App Satisfaction Study,SM overall customer satisfaction with banking and credit card apps increases this year as more customers adopt digital as their primary interaction channel. Jdpower.com

Discover's merger with Capital One may mean luxe lounges, better service, plus more perks » Capital One's acquisition of Discover could mean fancy airport lounges, better service and perks for consumers but little actual cash savings. Usatoday.com

J.D. Power Awards Capital One in Small Business Banking | Capital One » J.D. Power 2023 U.S. Small Business Banking Satisfaction Study ranks Capital One #1 for Small Business Banking Customer Satisfaction Capitalone.com

Capital One to Acquire Discover | Capital One Financial Corp. »  Under the terms of the agreement, Discover shareholders will receive 1.0192 Capital One shares for each Discover share, representing a premium of 26.6% based on Discover's closing price of $110.49 on February 16, 2024 . Transaction is 100% stock consideration. Investor.capitalone.com

Newsroom & Company Updates | Capital One » Click here to visit the Capital One pressroom for the latest news and information on our impact and initiatives. Capitalone.com

2023 U.S. Credit Card Satisfaction Study » Troy, Mich.: 17 Aug. 2023 - Total U.S. credit card debt increased $45 billion between April and June of this year and has now topped the $1 trillion mark, according to the New York Federal Reserve. For the nation’s credit card issuers that inauspicious milestone, combined with several other consumer behavioral trends, should be cause for concern. According to the J.D. Power 2023 U.S. Credit Card Satisfaction Study,SM released today, 51% of U.S. credit cardholders now carry revolving debt at an average overall self-reported interest rate of 14.8%. As the overall financial health of cardholders deteriorates, customer satisfaction with rewards programs and other perks designed to build loyalty is suffering. Jdpower.com

J.D. Power Awards Capital One Auto » Capital One Ranks Highest in Customer Satisfaction among Mass Market Automotive Financing Providers in the J.D. Power 2023 U.S. Consumer Financing Satisfaction Study Www.capitalone.com

J.D. Power Names Best Credit Cards, Finds Rewards Are Less Rewarding | Bankrate » Credit cardholders are less satisfied with their rewards than in previous years, a new J.D. Power study revealed. Bankrate.com

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